![]() ![]() Make sure you have any security software (pop-up blocker, anti-virus, etc.) turned off for both the download and install to prevent file corruption. Once you uninstalled successfully, please re download by using below steps. ![]() See the link below for instructions on how to perform a clean uninstall of the software: If you are still facing the issue, we would suggest you to please uninstall and delete all downloaded files ( you can take back up if you have any data of the product before uninstalling ) of this product using information given below and re-download the software again using direct download link given below. I can't give you a definitive reply yet, because I had to dive into to classes I'm taking for my AS degree, but I am posting below this line the info AutoDesk sent in their help response: ![]()
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